Ordering, MOQ & OEM FAQs

Ordering & Payment

1. How can I place an order with Fokca?

You can contact Fokca by email, website inquiry, WhatsApp, or through your existing sales contact.

Please provide the product model, specifications, quantity, and any relevant packaging or delivery requirements. Our team will review the information, confirm the applicable product details, and provide quotation and order information.

Production or order processing begins after the commercial and technical details have been confirmed.

2. What payment methods and terms does Fokca accept?

Bank transfer (T/T) is our preferred payment method for most standard orders.

For sample orders and small-volume purchases, we can also accept convenient payment methods such as PayPal, Alipay, and WeChat Pay, depending on the order value and transaction arrangement.

For larger orders, typically USD 50,000 and above, we can consider payment by irrevocable Letter of Credit (L/C), subject to the issuing bank, transaction terms, and final approval.

Specific payment terms depend on the order value, product type, cooperation history, and commercial arrangement. The applicable payment method and terms will be clearly stated in our quotation or pro forma invoice before the order is confirmed.

For established repeat customers, payment terms may be reviewed based on the history and scale of cooperation.

3. Can I order different pneumatic product categories together?

Yes. One of Fokca’s advantages is the ability to support purchasing across multiple standard pneumatic product categories.

Depending on availability and order requirements, customers may combine products such as cylinders, valves, tubing, fittings, air preparation units, sensors, and accessories within the same purchasing program or shipment.

This can help distributors and OEM customers simplify supplier coordination and purchasing.

4. Can Fokca support repeat orders using previous specifications?

Yes. For repeat business, we aim to maintain confirmed product, labeling, packaging, and other relevant order specifications.

When placing a repeat order, please provide the previous order number, product model, or other reference information so our team can verify the existing specifications before proceeding.

This helps reduce unnecessary variation and improves repeat-order efficiency.

MOQ & Samples

1. What is Fokca' s minimum order quantity (MOQ)?

MOQ varies by product category, model, packaging requirement, and whether the order involves standard Fokca products or private labeling.

Some standard products may be available in relatively small quantities, while products requiring special labeling or customized packaging may require a higher MOQ.

Please send us the product model and estimated quantity, and our team will confirm the applicable MOQ.

2. Can I place a small trial order?

For many standard products, trial orders can be discussed before moving to larger-volume purchasing.

Availability depends on the product, current stock or production arrangement, packaging requirements, and order value.

Trial orders can be useful for product evaluation, market testing, or initial supplier qualification.

Contact our sales team with the product and quantity you would like to evaluate.

3. Can I request samples before placing a bulk order?

Sample availability depends on the specific product.

For suitable products, samples may be provided for evaluation before a larger order. Sample cost, freight, lead time, and any applicable conditions will be confirmed by our sales team before shipment.

For products involving private labeling or special packaging, additional requirements may apply.

OEM & Private Label

1. Does Fokca support OEM and private-label business?

Yes. Fokca supports suitable OEM and private-label requirements for distributors, importers, and customers developing their own pneumatic product brands.

Support may include product labeling, logo marking, branded packaging, packaging adjustments, and repeat-order specification management.

OEM requirements, MOQ, lead time, and cost depend on the product and project scope.

Explore OEM & Private Label Support →

2. Can you print our logo on the products?

Logo marking is available for suitable product categories and order quantities.

The available marking method depends on the product material, surface, size, production process, and order volume.

Please provide your logo file, target product, expected quantity, and any specific marking requirements so our team can confirm feasibility.

3. Can Fokca provide customized packaging?

Yes, customized packaging can be supported for suitable products and order quantities.

Options may include labels, cartons, bags, inserts, model identification, or other reasonable packaging requirements.

Because packaging specifications can affect MOQ, cost, and lead time, please provide your requirements during the quotation stage.

4. Can you keep the same branding and packaging for repeat orders?

Yes. For established repeat programs, Fokca aims to maintain confirmed labeling, packaging, and product specifications consistently.

Customers should reference the previous order or approved packaging information when reordering so our team can verify the applicable version before production or shipment.